Locations of Massoud Rasooli, FNP-C

Baylor Scott & White Digestive Diseases Group - Garland
7217 Telecom Pkwy Ste 300, Garland, TX, 75044- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Saint Louis University (2011) |
| Education: Maryville University (2017) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Plano |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (1)Baylor Scott & White Health Plan-BSW Solutions PPO
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Blue Cross Blue Shield - (24)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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Cigna - (10)Cigna-BSW Extended PPOCigna-Choice FundCigna-Cigna Preferred Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (PPO)Cigna-Cigna TotalCare (HMO D-SNP)Cigna-Cigna True Choice Medicare (PPO)Cigna-LocalPlusCigna-LocalPlus In-NetworkCigna-Open Access PlusCigna-Open Access Plus In-Network
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Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
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PHCS Network - (1)PHCS Network-PHCS Primary PPO
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Patient Ratings (246)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Rate Care Provider |
Patient Comments (120)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Massoud Rasooli, FNP consistently receives exceptional praise for his interpersonal skills and clinical approach. Patients repeatedly highlight his attentiveness, noting that he takes time to listen carefully to their concerns without rushing them. His thoroughness and professionalism are frequently mentioned, with many reviewers appreciating how he explains medical information clearly and ensures patients understand their conditions, test results, and treatment plans. His bedside manner stands out as a major strength, with patients describing him as kind, compassionate, caring, friendly, and personable. Many reviews emphasize his willingness to answer all questions patiently and his ability to make patients feel comfortable and at ease during visits. Several patients note his knowledge and competence, with some mentioning he helped solve long-standing medical issues or provided answers they had been seeking for years.
Patients also share
The reviews reveal very few areas for improvement, with the vast majority being highly positive. One patient commented that Massoud was "very professional but too much so," though this reviewer still noted he cared and listened. A handful of reviews were brief with minimal detail, such as "It was alright" or "He was nice and good," suggesting adequate but not exceptional experiences for those particular patients. However, these represent a very small minority of the feedback, and no consistent patterns of concern or specific recurring complaints emerge from the reviews.